Why is My Mouse Not Working On My Toshiba Laptop? [Solved]

Mouse not working on Toshiba laptop means you’re facing one of these two issues:

  1. Either the touchpad/mouse is (unintentionally, for sure) disabled on the device.
  2. Or the mouse/touchpad’s driver has encountered some software error.

However, some sort of hardware failure may also create such mishaps, but that’s really very seldom to happen as long as your laptop doesn’t encounter severe damage to its touchpad or otherwise.

Anyways, for I know it’s difficult to control/move the cursor with the keyboard, I don’t want you to wander for hours to find the fix. So here’s all about why the mouse failure on your device happens and how can you fix the issue.

Why is My Mouse Not Working On My Toshiba Laptop? What to Do?

As regards the laptop’s built-in mouse (i.e. the touchpad/trackpad), what potentially makes it stop working is already discussed above. So what you need to do to re-enable and make it start working again is try the following troubleshooting tricks.

Note Though

If you’re not talking about the laptop’s trackpad but an external mouse (i.e. if a secondary wireless/wired mouse is not working on your Toshiba laptop), then you may need to check out the issues with your external dongle first.

For a USB/wired mouse, you may be better off checking out its wire, USB jack, or may try to make it work by plugging it in another port on your laptop. Whereas for a wireless mouse, you may need to first make sure it’s fully charged and that the wireless connection between both your gizmos is fully sound and stable.

#1. See if the Trackpad Has Been Disabled Due to Some Reason – Try Re-enabling It

You never know when you accidentally press that dedicated function key on your keyboard and get your touchpad disabled.

On most Toshiba laptops, F9 is usually the key that enables/disables the touchpad. However, you may find a button lying above your trackpad (between the touchpad and keyboard) on some models that perform this task.

So all you need to do is just depress that dedicated button or press Fn + F9 (or the corresponding key i.e. F5, maybe, on some models) both the keys at once to enable/disable the mouse. In case the trackpad has ceased to work because it was, due to any reason, disabled from the back-end, it should hopefully start working now.

Alternate/Manual Method to Enable the Touchpad

If the shortcut key combination didn’t work for you, follow this flowchart of steps to manually do the trick:

You can utilize Tab, Arrow keys, and Enter on your keyboard to navigate through options/menus as long as the mouse is not back live.

  1. Press the Windows logo key, type Touchpad settings in the search bar, and hit Enter.
  2. On the next screen, tap on Additional settings beneath the Related settings category.
  3. In the Mouse Properties mini-window, navigate to the rightmost tab – Device Settings.
  4. After that, simply click on your device’s touchpad’s name and tap the Enable button placed down there.
  5. Finally, click Apply and then OK to save the changes.

Doesn’t matter how and for what reason did your Toshiba laptop’s mouse get disabled, it should re-enable and start working now.

#2. Outdated or Erroneous Drivers May Very Well be the Cause – Try Updating Them

If the disabling, enabling, re-enabling, etc., didn’t make your trackpad start working as normal, chances are that the corresponding device drivers have got outdated or somehow stumbled. So the second thing you should try is to update them, and here’s how to do that on Windows 10:

  1. Press the Windows logo + X both keys at once and select Device Manager from the list.
  2. On the Device Manager screen, navigate down to the Mice and other pointing devices category (using the keyboard’s arrow keys) and double-tap (or hit Enter) to expand it.
  3. Right-click on your pointing device/mouse driver as it drops down and select Update driver from the list.
  4. You can then select Search automatically for drivers if you want Windows to automatically search for and install the updates.
  5. Or first go to Toshiba’s official website, enter your laptop’s serial/model no., download the latest touchpad driver for your model from there, and then manually do the update utilizing the second option – Browse my computer for drivers.

Or you can first uninstall the existing drivers and then repeat step 5 to do the update. Once the process concludes, restart your device to let the updates take the effect. Hopefully, your mouse should start working properly now.

Final Verdict – Other Troubleshoots You May Be Well Off Considering

If the two all-important mends fail to work for you and if you still find yourself struggling to find out the answer to “why is my mouse not working on my Toshiba laptop?”, “how to fix this issue?”, etc., etc., consider these bonus bits of advice as well:

  1. Simply rebooting your laptop, preferably performing a complete power drain on it, can pretty much quickly solve all such minor glitches most of the time.

To do the Power Drain: Power off the laptop and take all the connected peripherals and other dongles off it (if removable, remove the battery as well). Then, press the power button and keep it pressed for some 30 seconds to 1 minute or so, release it, put up all the connections/accessories again, and turn the laptop ON. You may hopefully find your touchpad working fine now.

  1. You can also try tweaking some Registry Editor settings and set the cursor suppression value to zero (0) to fix the mouse on your Toshiba laptop and make it start working again. You can learn how to do that from YouTube.
  2. If none of the tricks work for you or if the touchpad ends up starting to work, though incorrectly/erratically, you’ve probably got a hardware defect in that place. If so, either try switching to an external mouse or simply reach out to a computer technician to get professional service.

So yea, the commonly encountered touchpad-related issues on Toshiba laptops are, the easiest is taking over them. Going over all these troubleshooting tips one-by-one, you can easily bring your laptop’s mouse back to life. And that’s all I had for you in this regard.


Q1. How do you unfreeze the mouse on a Toshiba laptop?

Ans. Laptops usually feature a shortcut key dedicated to temporary activation/deactivation of your mouse/trackpad. On Toshiba laptops, it’s either a button placed right on the top border of the trackpad (beneath the keyboard) or F9 (rarely F5) that performs this function.

So to freeze/unfreeze the mouse on a Toshiba laptop, all you need to do is just press that corresponding mouse-toggle key once, and you’re done. As far as function keys (i.e. F9 or F5) are concerned, they may only work with Fn key already pressed.

Q2. How do I turn my laptop mouse pad on?

Ans. In addition to the shortcut keyboard keys’ combination to enable/disable the touchpad, you can turn your laptop mouse pad on from settings as well.

For that, go to your System Settings (press Windows logo + I both keys at once) > select Devices > Touchpad > and snap the toggle beneath Touchpad to ON. Or you can simply type Touchpad settings in your device’s search bar (placed on the taskbar) and hit Enter to get to your Touchpad Settings interface.