How Do You Run a Diagnostic Test on an Acer Laptop? Step by Step Guide 2022

In recent years, Acer has become an established name in computers, and the company’s products are generally used in both personal and commercial environments. Acer’s Aspire laptop brand has proved successful, and the laptops tend to last for several years without issue. Like any other computer, users must know  How Do You Run a Diagnostic Test on an Acer Laptop? When something is wrong with the Aspire laptop.

Acer Laptop

Acer laptops offer the best options for anybody, regardless of their computer needs, desires, or preferences. Whether you’re in the market for stylish and powerful Ultrabooks, light Chromebooks, or top-of-the-line gaming laptops, Acer has something for you. Consider looking at these machines if you’re looking for something a little different from the premium MacBooks, which are very popular (and are usually pricier).

In the past, it has often been noted that Acer tends to sell products at fair pricing. Acer laptops provide less expensive options that come with better price tags but are also durable and have good performance.

What Does a Diagnostic Test Mean?

Test mode is an automatic computer program process that identifies if the software, hardware, or any combination thereof in a component, a system, or a network of systems is operating correctly. A practical diagnostic application should assist the user regarding any issues or problems discovered while running.

Depending on the type of device, a diagnostic program may be essential or complicated, working below the radar or waiting for a signal to become more thorough. Many little examples can illustrate an idea. For instance, a microwave oven with a decal displaying code F6 warns that a thermistor is shorted. Also, a garage door opener with an LED flashing on its control board reminds owners of severely misaligned safety sensors and impending shutdown. 

You can also load the software into products like computers and video games. When asking the manufacturer How Do You Run a Diagnostic Test on an Acer Laptop? Customers may occasionally inform that the instructions are “private” and cannot be shared.

How Do You Run a Diagnostic Test on an Acer Laptop?

How Do You Run a Diagnostic Test on an Acer Laptop

Over the years, students have found that laptops are excellent for school assignments. Some university students can diagnose and fix their computer when it’s not working correctly, but many others cannot. Although the answer to a laptop problem is straightforward, most university students would prefer to have a computer specialist fix their laptop.

To Perform a Hardware Diagnostic Procedure

We plan to include only tests that can test Acer products in this chapter. Error messages and answers can be compromised by non-Acer components, prototype cards, or updated choices. Try to collect a lot of information on the symptoms that are reported.

Attempting to recreate the failure and diagnosing the symptoms are both methods to verify the symptoms.

System Verification Procedure

Determine whether a controller, driver, or diskette is causing the problem with the external floppy drive. A write-enabled diagnostic diskette is required.

Do not allow more than one label to be attached to the diskette. Reducing the capacity of the device with multiple brands is possible.

  • The former step to diagnosing the problem is to use the diagnostics disc to boot.
  • To verify that the FDD Test has finished (pass).
  • Pay attention to the instructions that are presented in the message window.

If the internal diskette drive is not working correctly, reconnect the diskette connector on the system board. If the external diskette drive is reconnected, see if the error has been resolved.

  • Replace the external diskette drive.
  • The system board must remove.

An External CD-ROM Drive Is Necessary

To separate the problem to a controller, drive, or CD-ROM, perform the following. It is imperative: do not to attach any labels to the CD-ROM. If the title is placed on the drive, it can damage it.

  • Start the diagnostics program by booting from the diagnostics diskette.
  • To see if the CD-ROM test was successful, perform it (pass).

Occasionally, an error may occur when using a CD-ROM drive. If this happens, reconnect the system board CD-ROM drive connector. Reconnect the CD-ROM module if the fault persists.

  • Please replace the CD-ROM module.
  • The system board must replace.

Make Sure Your Keyboard Is Properly Connected

If the internal keyboard tests, unplug the external keyboard. The flexible wire coming from the keyboard needs to be appropriately attached to its system board connector if the internal keyboard does not work or an unexpected character appears (KB1).

Incorrect keyboard cable connection will cause problems, and the Keyboard Test must complete. Start by removing each key one at a time until the issue is resolved.

  • Reestablish the keyboard cord connection.
  • The keyboard should replace.
  • The system board must replace.
  • In the message window, follow the directions.

Check Up on Memory

Errors in the memory could cause system operations to fail, produce an error message, or freeze the system. Correctly inserting the DIMM in its slot is critical. Errors occur when a loose connection is made. The Diagnostic test is completed when the DIMM connection is correct.

  • Errors in the memory could cause system operations to fail, produce an error message, or freeze the system. Correctly inserting the DIMM in its slot is critical. 
  • Errors occur when a loose connection is made.
  • The Diagnostic test is completed when the DIMM connection is correct.

Power on the computer using the AC adapter and then the battery pack to determine the cause of the power problem.

  • Lift the battery pack from the battery holder.
  • Verify if power is thereby plugging in the AC adapter.
  • Install a fully-charged battery pack in place of the AC adapter, and see if power is flowing.
  • If the problem is related to a faulty AC adapter, look at the section titled “Perform the Check if the AC Adapter Is Faulty.”

Refer to the “Check the Battery Pack” section if the failure is due to a malfunctioning battery pack. Measure the outcoming voltage from the AC adapter plug and plug the AC adapter cable into a different computer. In the figure below, use the following example.

  • You may need to replace the power adapter if the voltage is incorrect.

Once the voltage is between the minimum and maximum limits, do the following:

  • The system board must replace.
  • Please do not ignore this problem or assume it will correct itself. 
  • It is an undetermined problem on page 79.

If the Voltage Has Not Been Rectified, Proceed to the Next Step

To determine whether the battery pack is the problem, you can use OS control to check the battery pack. Use OS controls to one’s advantage.

  • Go to the Windows Control Panel interface and open the Power Management settings.
  • Click the Power Meter tab to ensure the current power source and the remaining battery power are correct.
  • Use both the battery pack and the AC adapter as the power source to repeat the first two stages. In this case, the test results will assist you in finding out if the problem is with recharging or discharging.

To Check the Battery Pack Voltage, Use a Voltage Metre

  • Press the power button on the computer.
  • Measure the voltage between the terminals labeled “+” and “6”. (ground).
  • After recharging, the voltage should be greater than 7.5 Vdc. Making sure the battery has charge:
  • Batteries inserted in a computer will only provide half of their total capacity if less than half of their full power is left.
  • The battery charge indicator should light up if the battery pack is charged. If it does not, take the battery pack out of the charger and allow it to stay at room temperature, then put it back in the charger.
  • Replace the battery pack if the charge indicator is still not illuminated.

To resolve the problem, perform the following activities one at a time: 

  • Never replace a non-defective part; doing so can cause issues.
  • Put the touchpad cable back in place.
  • Use this replacement touchpad board.
  • The system board must replace.

Your pointer will drift for a brief time after you use the touchpad. Self-acting information is something that occurs when a little pressure is applied to the touchpad pointer. This problem does not exist. If the tip stops moving in a short amount of time, no servicing actions are required.

  • While executing the Movement hardware POST, an error display appears.

POST provides the user with one of two options: a message of error or a collection of beep codes.

If Error Occurred

An error message detailing the situation comes on-screen whenever a non-fatal error occurs during POST. A regular video is shown (white text on black background). The mistake is displayed here.

See the index for the POST error messages in this section for possible causes. The primary reason is mentioned first. Function-related error symptoms are listed here.

How Do You Run a Diagnostic Test on an Acer Laptop

When replacing the FRU or carrying out FRU/Action actions in the sequence provided in the FRU/Action column, be sure to complete the procedure exactly. Otherwise, use the original part again. Do not replace a non-defective FRU unless it is damaged.

In addition to identifying the next possible component to be replaced, this index can help you find the next possible FRU to address when servicing a computer. If there is no specified symptom, please examine the “Undetermined Problems” section on page 79.

Be aware that most of the error messages come when sending in POST. A number of them show the amount of memory installed, for example. Some people would refer to the gadget as an issue, such as its Setup. It would help if you reboot your computer, open Setup, and then press F9 to load the system settings to repair any problems caused by your modifications in the Setup Utility panels.

FAQs – How Do You Run a Diagnostic Test on an Acer Laptop?

  1. Does Acer Have a Diagnostic Tool?

    Your PC Checkup scans your discs, batteries, and network, providing you with an overall diagnosis and condition report. Everything you can discover if your device is functioning correctly and to its full capability may be found here.

  2. What Is Acer Quick Access, and Do I Need It?

    This application is installed on almost all Acer PCs. The program provides the user with control over specific wireless devices, the ability to modify settings related to USB power and when a device is charged, and many other choices.

  3. How do I fix my Acer laptop from diagnosing it?

    “To shut down the machine rapidly while it is still in the 'Preparing automatic repair' phase, tap and hold the Power button three times. Once the system has reached the 2-3 reboot point, it will then move on to the boot repair page, where you can pick “Troubleshoot” and then “Refresh PC” or “Reset PC.”

  4. What does orange light mean on Acer laptop?

    The orange light will blink rapidly if the battery charge level is less than 3%. Remove the battery and disconnect the computer's AC adapter or power cord. For 30 seconds, hold down the computer's power button and then release it.


To understand How Do You Run a Diagnostic Test on an Acer Laptop? To start the task scheduler, use the Windows + R key combination to open the Run window, type mdsched.exe, and click Enter. On Windows, it will suggest you restart your computer. Please wait a few minutes while the test runs. When the procedure is completed, your machine will continue.